The final release of GoodSync Version 9 was Version 9.9.21, released on December 29, 2018. GoodSync Version 9 has reached the end of its support lifecycle and no longer receives software updates, security updates, compatibility improvements, or technical support.
Perpetual licenses originally purchased for GoodSync Version 9 can no longer be used for new activations or reactivations. The legacy activation services required for this unsupported release are no longer available because they do not meet current security requirements.
GoodSync no longer sells perpetual licenses. A GoodSync Version 9 perpetual license cannot activate GoodSync Version 12 or be applied directly toward a newer GoodSync license.
A GoodSync Account Is Required
A GoodSync Account is required to activate and manage current GoodSync licenses. The account is used to register your devices, assign available licenses, and complete the activation process.
A GoodSync Account is also required when contacting GoodSync Support. This allows the Support team to locate your account, review its licenses and registered devices, and provide the appropriate assistance.
If you do not already have a GoodSync Account, follow the GoodSync Account creation instructions before continuing.
Upgrade to GoodSync V12
To continue using GoodSync with current security updates, compatibility improvements, and technical support, you will need to install GoodSync Version 12 and use an active license that supports the installed edition.
Important: The published complimentary GoodSync V12 Personal upgrade is available only to qualifying customers with a purchased GoodSync V10 license. A GoodSync Version 9 license does not meet the published eligibility requirements for this complimentary upgrade.
How to move to GoodSync V12
- If you do not already have a GoodSync Account, follow the GoodSync Account creation instructions to create one.
- Log in to your GoodSync Account.
- Open the "Licenses" tab and review the licenses currently available in your account.
- If your account already contains an active GoodSync V12 license, confirm that the license matches the GoodSync edition being installed.
- If your account does not contain a GoodSync V12 license, contact GoodSync Support for additional information about the options available for your account.
- Before moving to V12, record the configuration of each existing V9 job, including its folder paths, direction, filters, automation settings, schedules, and any other customized options.
- Visit the GoodSync Download page to download and install the latest version of GoodSync V12.
- Add the device to your GoodSync Account and activate it using an available license that matches the installed GoodSync edition.
- After activation is complete, manually recreate each job in GoodSync V12.
Recreate Your GoodSync Jobs
Jobs created or managed in GoodSync Version 9 cannot be imported into GoodSync Version 12. All jobs must be manually recreated in the latest version after installation and license activation are complete.
Before moving away from Version 9, review each existing job and record the following information:
- The job name and job type.
- The left and right folder locations.
- The backup or synchronization direction.
- Included and excluded files or folders.
- Automation settings and schedules.
- File handling, deletion, and version history options.
- Any other customized job settings.
Do not attempt to import exported Version 9 jobs into Version 12. Use the recorded information to create each job directly within GoodSync V12.
After recreating a job, click "Analyze" and carefully review the proposed actions before running the first synchronization. Confirm that the correct source, destination, direction, and file actions are displayed before clicking "Sync."
Learn More About GoodSync V12
GoodSync V12 provides account-based activation and management for registered devices. It also makes it easier to access GoodSync jobs and authorized server accounts across devices registered to the same GoodSync Account.
Additional V12 capabilities include remote data access through GoodSync Explorer and integrated backup and restore options through GoodSync Storage.
For a complete overview of the features and benefits available in GoodSync V12, visit the GoodSync V12 information page.